Summary
I registered with The5ers in May 2024 and purchased my first challenge in June 2024. As of February 2026, I have received approximately $18,000 in total payouts.
There have been no payout rejections, but some payouts took close to a week to process.
One of their strengths is trading costs. I personally track the trading costs across multiple firms, and The5ers consistently ranks as one of the lowest-cost options available.
Their email communications include a confidentiality notice stating that unauthorized disclosure may result in legal action. For this reason, I will not be sharing any email exchanges in this article.
Timeline
May 28, 2024
I registered with The5ers.
At the time, I did not have as much capital as I do now, so I mainly used $5,000 accounts, occasionally purchasing $20,000 or $60,000 accounts. Looking back, managing accounts with such different balances at the same time was not good for my mental state. Winning on a small account while losing on a large one felt more frustrating than losing on all of them — though I was also less experienced back then than I am now.
November 2024
I was contacted by the risk management team, who indicated that trading activity had been detected from a location outside my country. I had never left the country and had only been trading from my home PC. After I explained this, the misunderstanding was quickly resolved.
I do not consider this type of error a reason to lose trust in a company. System errors and human mistakes can always lead to misunderstandings like this. As long as you know you have done nothing wrong, you can calmly explain the truth and have the issue resolved.
September 2025
I received an email from the risk team indicating that my trading activity had been identified as one-sided betting. The email asked me to confirm that I was aware of their guidelines and to review the rules. It also stated that there would be no restrictions or penalties on my account.
I explained that I take full responsibility for my trades, that I use appropriate leverage, and that my risk is always around 1%. Honestly, I do not know which specific trades triggered their flag. I already review each firm’s rules at least once a month, but I went through them again and confirmed that my trading was not in violation.
Since receiving that email, I have continued to receive payouts without any issues or restrictions.
February 10, 2026
I was contacted by the risk team for a video interview. Whether I was randomly selected or whether there was a concern about my trading, I do not know.
I cannot speak English at all. I can only understand Japanese. When I explained this, they used AI to translate in real time during the interview. I had a similar experience with Alpha Capital Group, where they also used AI translation during a video call. This means that even if you cannot speak English, you can still communicate with them face to face. I found this very considerate and appreciated it greatly.
I will not go into the specific details, but the interview consisted entirely of questions that any real trader would be able to answer.
It has been almost two years since I started using The5ers. They are without a doubt one of the firms I will continue to use going forward.
I will continue to update this post if I have any additional experiences to share.